Support

The button is locked

Rich Light is unlocked with a single one-time in-app purchase. After buying, the lock turns into a power button.

I already paid, but it's locked again

Open Settings (the button in the top-right corner) and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy.

The flashlight doesn't turn on

Check that the flashlight works from Control Center. If the camera is in use by another app, or the iPhone is too hot or low on battery, iOS can block the flashlight for a moment.

Contact

Email: carlosrafael1504@gmail.com. We usually reply within a few days.

Refunds

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

Suporte

O botão está bloqueado

A Rich Light desbloqueia-se com uma única compra dentro da app. Depois de comprar, o cadeado passa a botão de ligar.

Já paguei, mas voltou a bloquear

Abre as Definições (botão no canto superior direito) e toca em Restaurar compras, com a mesma Conta Apple usada na compra.

A lanterna não acende

Confirma que a lanterna funciona na Central de Controlo. Se outra app estiver a usar a câmara, ou se o iPhone estiver quente ou com pouca bateria, o iOS pode bloquear a lanterna por momentos.

Contacto

Email: carlosrafael1504@gmail.com. Normalmente respondemos em poucos dias.

Reembolsos

As compras são geridas pela Apple. Podes pedir reembolso em reportaproblem.apple.com.